Refund Policy

Created on 21 December, 2024 • Policy Page's • 1 minutes read

At Shortifye.in, we aim to provide our users with a seamless and valuable experience. If, for any reason, you are not fully satisfied with our services, we offer a 7-day refund policy under specific circumstances as outlined below.

At Shortifye.in, we aim to provide our users with a seamless and valuable experience. If, for any reason, you are not fully satisfied with our services, we offer a 7-day refund policy under specific circumstances as outlined below.

Eligibility for Refund:

1. Unused Resources: You may request a refund if you have not utilized significant resources, including:The link creation feature.Any premium features associated with your plan.
2. The link creation feature.
3. Any premium features associated with your plan.
4. Minimal Views/Usage: If your account activity shows minimal usage, defined as:Fewer than 50 link clicks/views.Less than 10% utilization of the allocated plan limits.
5. Fewer than 50 link clicks/views.
6. Less than 10% utilization of the allocated plan limits.
7. Technical Issues: If you encounter technical issues that prevent you from using our services effectively and our support team is unable to resolve the problem within 72 hours of your complaint.
8. Request Within 7 Days: Refund requests must be submitted within 7 calendar days of the initial purchase date. Requests made after this period will not be eligible for a refund.

Non-Eligibility for Refund:

1. Excessive Usage: Accounts with significant usage, including high numbers of link views or substantial utilization of resources, will not qualify for a refund.
2. Policy Abuse: Refunds will not be issued to users found to be abusing the refund policy, such as repeated refunds or misuse of the platform.
3. Third-Party Issues: Refunds are not applicable for problems caused by third-party services, including payment gateways or external integrations.
4. Plan Downgrades: Refunds are not available for users wishing to downgrade their subscription plans mid-cycle.

How to Request a Refund:

1. Contact our support team at support@shortifye.in within 7 days of your purchase.
2. Provide your account details, purchase receipt, and the reason for your refund request.
3. Allow up to 7 business days for our team to review your request and process the refund if eligible.

Refund Process:

• Approved refunds will be credited back to your original payment method.
• Processing time may vary depending on your payment provider.

We value your feedback and are committed to improving our services. If you have any questions or concerns about this policy, please reach out to us at support@shortifye.in.

Thank you for choosing Shortifye.in!