1. Purpose
This page provides a clear channel for complaints and grievances relating to Shortifye accounts, privacy, content, links, support, security or policy enforcement.
2. Submit a Grievance
Send your complaint to support@shortifye.in or use the Contact page. Include the email associated with your account where appropriate, the relevant URL or case details, a description of the issue, and the outcome you are requesting.
3. Privacy Requests
For privacy or personal-data requests, provide enough information for us to identify the relevant account or request while avoiding unnecessary sensitive information.
4. Content and Abuse Complaints
For illegal, abusive, infringing or harmful content, provide the relevant URL or file identifier and the reason for the complaint. See Report Abuse and Copyright for specialized procedures.
5. Review
We will review complaints using the information available to us and applicable law and policies. We may request additional information when necessary.
6. Response
We aim to acknowledge and respond within a reasonable period, but timelines can vary according to the nature and complexity of a matter.
7. Legal Compliance
Where specific statutory grievance mechanisms, designated officer requirements, or timelines apply to the service based on its actual legal status and activities, those requirements should be followed and the relevant contact details published here.
8. Contact
Grievances can be sent to support@shortifye.in.